Terms of service

Terms of Service

Welcome to Epiphany Artwork.
By accessing our website or placing an order, you agree to the following Terms of Service. These terms apply to all visitors, customers, and users of our website.
Please read them carefully before using our services.

1. Eligibility & Use
   By using this website, you confirm that you are legally able to enter into a binding agreement under applicable laws. Our products and services may not be used for any unlawful or unauthorized purpose.
   Any misuse of the website or its content may result in refusal of service.
2. Products & Availability
   All products are offered subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details at any time without prior notice.
   While we strive to display our products as accurately as possible, colors and details may vary slightly depending on screen settings.
3. Pricing
   All prices are listed in Egyptian Pounds (EGP) and may be updated at any time. Price changes do not affect orders that have already been confirmed.
4. Orders & Confirmation
   Once an order is placed, you will receive an order confirmation via email. Please review the details carefully and contact us promptly if any corrections are needed.
   We reserve the right to cancel or refuse any order at our discretion.
5. Payment
   We accept Cash on Delivery (COD) and Visa
   For returned COD orders, refunds are arranged directly with the customer via bank transfer or PayPal, once the return is approved.
6. Shipping
   We currently ship within Egypt only.
   Orders are processed within 5–7 business days, and delivery times may vary depending on location.
   Shipping fees and any free-shipping eligibility are displayed at checkout.
7. Returns & Refunds
   Returns and refunds are handled according to our Return & Refund Policy, which outlines eligibility, timelines, and procedures. Please review this policy before initiating a return.
8. Customer Information
   You agree to provide accurate, current, and complete information when placing an order. This allows us to process orders efficiently and communicate with you when necessary.
   Your personal information is handled in accordance with our Privacy Policy.
9. Feedback & Submissions
   Any suggestions, ideas, or feedback shared with us may be used to improve our services. You understand that such submissions are provided voluntarily and without expectation of compensation.
10. Accuracy of Information
    Occasionally, information on our website may contain errors or omissions related to product details, pricing, or availability. We reserve the right to correct such issues and update information at any time.
11. Prohibited Use
    You may not use this website or its content for:
    - Any unlawful activity
    - Violating intellectual property rights
    - Uploading malicious code or harmful material
    - Harassment, abuse, or misleading behavior
    Violation may result in restricted access or termination of service.
12. Disclaimer & Limitation of Liability
    Our services are provided “as is” and “as available.” While we take care in delivering a smooth experience, we do not guarantee uninterrupted or error-free service.
    To the extent permitted by law, Epiphany Artwork is not liable for indirect or consequential damages arising from the use of our website or products.
13. Governing Law
    These Terms of Service are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
14. Changes to These Terms
    We may update these Terms of Service from time to time. Continued use of our website following any changes indicates acceptance of the updated terms.
15. Contact Information
    For any questions regarding these Terms of Service, please contact us at:
    epiphanyartisticwork@gmail.com
    Giza, Egypt